Job Title: Head Spa therapist
Job Level : Senior
Department: Operations Department – Salon
Rate: RM 3,000 - 5, 000 + Guaranteed Commission!
Location: Mont Kiara, Kuala Lumpur, Malaysia
Working days: 5-6 days a week
Overall Job Objectives:
The Senior Head Spa Therapist is responsible for delivering high-quality head and scalp treatments to clients, providing exceptional spa services, and overseeing the operations of the head spa therapy team.
CORE RESPONSIBILITIES:
- Provide scalp treatments, perform professional hair scalp analysis for customers, including shampoo, blow-dry, basic head massage, and related services
- Provide the right solution to the customer by consulting, listening and applying technical know-how
- Understand the fundamentals of sales and hair care and constantly strive to improve skills by learning and researching in the field
- Maintains spa and treatment room appearance, cleanliness and safety standards according to standard operating procedures
- Monitor stock levels of in-house products and ensures that stock levels are maintained at all times
- Provide excellent service and create exceptional experiences for customers.
JOB SPECIFICATIONS:
- Minimum of 5 years of experience as a Spa Therapist or related field
- Good interpersonal, communication and customer service skills
- Positive attitude and cheerful
- Service oriented and well-groomed
- Focused, responsive and alert
- Ability to work under pressure in a fast-paced working environment
- Able to work on shifting schedules, weekend and public holiday
KEY DELIVERABLES:
- Ensure a high rate of client retention and positive feedback through exceptional service and attention to detail.
- Conduct regular performance reviews, providing constructive feedback to team members to help them improve their skills and grow in their roles.
- Actively promote and recommend hair and scalp care products to clients, contributing to retail sales targets.
BENEFITS OF THE ROLE:
- Guaranteed career growth at one of the best salons in Singapore and Malaysia
- Employee Service Benefits (free hair treatments and services)
- Leave Entitlement
- Annual Bonus & Weekend Snacks
- Completion Bonus
- Flexible Working Hours
- Cozy working environment
If you’re excited about our company’s vision for this position, we’d like to hear from you.
APPLY NOW!
Pay: RM3,000.00 - RM5,000.00 per month
Benefits:
- Flexible schedule
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Spa Therapist: 5 years (Required)
Language:
- English (Required)
- Mandarin (Required)
- Korean (Preferred)
Location:
Work Location: In person