Property Manager (Developer, Shopping Mall) Our client is a highly reputable property developer in Hong Kong with a diverse portfolio of commercial and retail assets. They are currently seeking a dedicated and experienced professional to act as the site-in-charge for one of their prominent shopping malls.
About the Role As the site-in-charge, you will take full ownership of the daily operations and property management functions for a bustling shopping mall. This role is ideal for a hands-on leader who excels in retail property management, tenant relations, and delivering exceptional customer experiences.
Key Responsibilities
- Oversee the day-to-day property management operations of the shopping mall, including security, cleaning, technical maintenance, and customer service.
- Act as the primary site-in-charge to ensure the mall operates smoothly, safely, and to the highest industry standards.
- Build and maintain strong relationships with retail tenants, addressing their needs, handling inquiries, and resolving any operational disputes.
- Manage the annual property management budget, monitor financial performance, and oversee procurement and vendor contracts.
- Collaborate closely with the marketing and leasing teams to facilitate mall promotional events, exhibitions, and tactical campaigns.
- Ensure all building facilities and operations strictly comply with statutory requirements, safety regulations, and corporate ESG initiatives.
- Lead, mentor, and motivate the on-site property management team to deliver excellent service to shoppers and tenants.
Qualifications
- Bachelor degree in Property Management, Facilities Management, Real Estate, or a related discipline.
- Professional qualifications in property management, such as PMP Tier 1, MCIH, MHKIH, or RPHM, are highly advantageous.
- Minimum of 7 years of solid property management experience, with a proven track record specifically in managing shopping malls or retail portfolios.
- Strong leadership skills with the ability to manage cross-functional on-site teams and external contractors.
- Excellent problem-solving abilities, commercial awareness, and a customer-centric mindset.
Click Apply Now to apply for this position or call Bryan Leung at +85-------958 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
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