MAXLINEAR ASIA SINGAPORE PRIVATE LIMITED Hiring! Full Time Senior Customer Service Representative in Central Region (Singapore), Earn up to SGD 4,000 - Ricebowl

Job Responsibilities:-

• Oversee the entire sales order lifecycle from entry to delivery,validating order accuracy, monitoring WIP movement, and ensuring on-time delivery
• Track product availability, communicate lead-time changes proactively,and coordinate with production control to prioritize and execute urgent expedites
• Manage the Return Merchandise Authorization (RMA) process, coordinating failure analysis, repair logistics, and replacements with engineering and QA teams
• Ensure all transactions and logistics documentation strictly comply withcorporate guidelines, external audit requirements, and export controlregulations (e.g.: strategic goods permit)
• Collaborate with Sales, Supply Chain, and Finance teams to support demand planning and resolve order-related bottlenecks
  

Job Requirements:-

• Bachelor’s in Business Administration, Supply Chain Management, Engineering, or related with 9 years of experience, or Master’s with 6 years of experience
• Experience in the semiconductor, electronics manufacturing, or high-tech equipment industry
• Hands-on experience with ERP systems, preferably Microsoft Dynamics 365 (D365)
• Strong analytical and reporting capabilities with the ability to interpret and present data effectively
• Strong knowledge of Order Management processes, including:
  - Order processing and fulfillment
  - International trade and shipping compliance
  - Customer returns (RMA) management
• Exceptional attention to detail and accuracy
• Customer-focused mindset with strong service orientation
• Ability to manage multiple priorities and stakeholders in a fast-paced environment
• Advanced Microsoft Excel skills, including VLOOKUP; Pivot Tables; SUMIFS; Macros/VBA

Location: Next to Bendemeer MRT

Interested candidatesmay submit detailed CV with the following info:-

• Current salary, including AWS or Variable Bonus
• Expected salary
• Availability