Commercial Card Launch PMO / Project Manager
Location: Singapore
Mode of Work: Onsite
Experience: 7–10 Years
Contract- 12 Months
Location: Singapore (Onsite)
Experience: 7–10 Years
Notice Period: Immediate joiners or candidates serving a short notice period are preferred.
About the Role
We are looking for an experienced Commercial Card Launch PMO / Project Manager to lead end-to-end commercial card launch initiatives. The ideal candidate will have a strong background in program management, card lifecycle processes, and stakeholder coordination. This role requires a hands-on leader who can drive integrated planning, testing governance, and operational readiness while ensuring timely delivery of milestones and quality outcomes.
Key Responsibilities
Programme Mobilisation & Governance
- Establish programme charters, objectives, governance structures, and success metrics.
- Develop and manage integrated implementation plans across product, technology, operations, and launch readiness.
- Maintain RAID logs, dependency trackers, stakeholder communication plans, and executive reporting.
Commercial Card Launch Delivery
- Lead end-to-end delivery from product definition through post-launch stabilization.
- Coordinate cross-functional dependencies across card issuance, transaction processing, fraud, servicing, billing, and reconciliation.
- Manage external stakeholders including card networks, issuer processors, and technology vendors.
Requirements & Solution Coordination
- Facilitate business, operational, and customer requirement workshops.
- Review BRDs, functional specifications, user stories, and process flows.
- Identify functional and operational gaps and ensure timely resolution.
Testing & Operational Readiness
- Plan and govern SIT, UAT, certification, pilot, and production readiness activities.
- Ensure operational readiness across Operations, Customer Service, Finance, Fraud, Risk, and Compliance teams.
- Coordinate end-to-end testing covering the complete commercial card lifecycle and customer journeys.
Risk, Compliance & Governance
- Coordinate regulatory, legal, risk, and compliance approvals.
- Track scheme compliance, control completion, and audit evidence.
- Identify delivery risks and implement mitigation and contingency plans.
Required Skills & Experience
- 7–10 years of experience in Program Management, Project Management, Product Delivery, or Business Analysis within Banking, Cards, Payments, or FinTech.
- Hands-on experience in end-to-end commercial card launches, issuer processor implementations, or card platform migrations.
- Strong understanding of the card issuing ecosystem and card lifecycle processes.
- Proven expertise in:
- Integrated project planning
- RAID management
- Testing governance (SIT/UAT)
- Executive reporting
- Excellent stakeholder management, facilitation, and negotiation skills.
- Ability to collaborate effectively across business and technology teams.
- Bachelor's degree in Business, Finance, Technology, Engineering, or a related field.
Preferred Qualifications
- PMP, PRINCE2, Agile, Scrum, or equivalent project management certifications.
- Experience with Commercial Cards, Corporate Cards, Virtual Cards, Issuer Processors, and ERP integrations.
- Prior experience working within a card issuer, bank, or financial institution.
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