COFFEE & TEA 118 PTE. LTD. Hiring! Full Time FOOD SERVICES OPERATIONS MANAGER in Islandwide (Singapore), Earn up to SGD 3,000 - Ricebowl

Roles &Responsibilities

·               Manage and oversee the entire operation

·               Deliver superior customer services andensure customer satisfaction

·               Plan and develop customer loyaltyprograms

·               Plan new and update existing companypolicy

·               Develop the overall marketing strategy

·               Respond efficiently to customer questionsand complaints

·               Organize and supervise shifts

·               Manage and lead staff (including hiringnew employees)

·               Training and evaluate staff performance

·               Forecast requirements and maintaininventory

·               Manage supplies (including costs controland minimizing wastage)

·               Nurture a positive working environmentfor all employees

·               Monitor operations, implement innovativestrategies to improve productivity and sales