BE International Marketing Hiring! Full Time Executive, Counter Sales - Customer Service in Federal Territory - Ricebowl

The Opportunity:

This role is the front-line face of the business, delivering consistent, professional customer service at the sales counter within a direct selling environment. Responsibilities center on attending to customer inquiries, handling sales transactions and payments, managing POS operations, and maintaining accurate counter-level stock records.

The role may also involve supporting distributor events and roadshows by staffing the sales counter on-site. Working closely with internal teams and field leaders, the executive ensures transactions are handled accurately and service standards are consistently upheld.

How You'll Make an Impact:

Customer Service & Sales

• Provide front desk/counter customer service, attending to inquiries and delivering a professional customer experience.
• Handle sales transactions and payments accurately.
• Manage POS transactions, perform daily reconciliations, and prepare closing reports.
• Address and escalate customer complaints or product-related queries as needed.

Stock & Counter Operations

• Receive and check incoming stock against records to maintain accurate counter-level inventory.
• Flag stock discrepancies or shortages to the relevant team for follow-up.
• Assist with periodic stock counts at the counter.

Event & Roadshow Support

• Staff the sales counter at distributor events, roadshows, or activations as required, handling on-site transactions and customer service.
• Assist with basic setup/teardown of the sales counter at these events.

Administrative Support

• Provide general administrative support for day-to-day counter operations and ad-hoc requests as directed.

Other Duties

• Perform additional duties as assigned to support business and store requirements.

What We're Looking For:

• Minimum Diploma in Business, Hospitality, or related field is an advantage.
• 1–2 years of experience in front desk, retail counter, or customer service roles involving cash/sales transaction handling.
• Comfortable with POS systems and basic daily reconciliation.
• Strong customer service orientation with good communication and interpersonal skills.
• Ability to stay composed and solve problems calmly during busy periods.
• Willingness to work occasional evenings/weekends for events, as needed.
• Work location: Bukit Jalil (Nearby Pavilion Bukit Jalil).
• Working days and hours: Monday to Friday (10am-7pm)

Work Location: In person