Full Time HR Service Delivery Analyst Jobs, in Accenture Kuala Lumpur - Ricebowl

As Avanade’s HR Service Delivery Analyst, you are part of the HR Operations team. You are responsible for delivering high-quality services to employees, developing, and executing human resources transactional services, and meeting service level metrics.

What you'll do

• Perform a range of HR processes including but not limited to:
• Maintain and update Workday;
• Manage employee life cycle (Onboarding, LOA, exit, etc);
• Manage employee’s and HR’s queries and work with different stakeholders and partner with BHR to resolve issues or inquiries;
• Manage inquiries via chat;
• Run different audits and controls to make sure data is accurate;
• Drive for process excellence through innovation and process enhancement;
• Build and maintain good relationship with key stakeholders and counterparts and collaborate

effectively;

Skills and experiences

• Prior HR support or related experience;
• Fluent English and Japanese skills are essential - Japanese N2 Certified or Native Speaker;
• English Intermediate level of reading and listening skill;
• Excellent time management with ability to prioritize tasks and execute with minimal supervision;
• Proficiency in navigating MS Office (i.e. Microsoft Outlook, Word, SharePoint, etc.);
• Proven ability to build and manage relationships with colleagues and customers.

About you

Characteristics that can spell success for this role:

• A Growth Mindset and the drive to succeed;
• Strong communication and interpersonal skills;
• Strong analytics and problem-solving skills;
• Flexibility and detail-oriented;
• Proactivity and accuracy expected.