Kuala Lumpur Golf & Country Club (KLGCC) Hiring! Full Time Coordinator, Banquet Sales in Federal Territory - Ricebowl

Job Title : Coordinator, Banquet Sales

Employment : Contract

Location : KLGCC Convention Centre, Bukit Kiara

Job Summary

To support the Banquet Sales team in coordinating corporate and social events at the Convention Centre by ensuring all event requirements are communicated effectively, administrative processes are completed accurately and events are executed smoothly to achieve customer satisfaction.

Key Responsibilities:

• Assist the Banquet Sales team in handling customer enquiries, preparing quotations, proposals and event documentation.
• Coordinate with clients to confirm event requirements, schedules and special requests prior to the event.
• Prepare and distribute Event Orders (EOs), internal memorandums and other event-related documents to the relevant departments.
• Liaise with internal departments, including F&B, Facilities, and Security to ensure all event requirements are delivered as planned.
• Coordinate and participate in EO Meetings to communicate event details and ensure operational readiness.
• Conduct venue inspections and attend to walk-in clients during the absence of the Sales Executive or Manager.
• Monitor event schedules and maintain accurate records of bookings, enquiries and event documentation.
• Provide on-site coordination during events when required to ensure smooth event execution and promptly resolve operational issues.
• Follow up with clients after events to obtain feedback and identify opportunities for service improvement.
• Prepare weekly and monthly reports, sales forecasts and event updates for management.
• Support the Banquet Sales team in marketing activities, promotions, exhibitions and client engagement initiatives.
• Maintain proper filing and documentation of banquet sales records and contracts.

Requirements:

• Min Diploma in Hospitality Management, Event Management, Business Administration, Marketing or a related field.
• Minimum 2 years of experience in banquet sales, event coordination, convention centre, hotel, or hospitality operations.
• Good communication skills in English & Bahasa Malaysia
• Presentable, approachable and service-oriented
• Able to work long hours, shifts, weekends, and public holidays (based on event schedule)