- Kuala Lumpur Federal Territory Malaysia
RHB Banking Group Hiring! Full Time Assistant Sales Manager, PF-i in Federal Territory - Ricebowl
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Job Description
Responsibilities
Sales
- Actively solicit and promote sales of Personal Financing-i (PF-i) products.
- Achieve individual sales targets and contribute to the overall Group sales objectives.
- Prepare and proactively execute sales plans for potential customers through both internal marketing initiatives and self-generated leads.
- Schedule appointments, conduct sales visits, and engage early with new-to-bank customers to build lasting relationships.
- Perform cross-selling of other retail banking products such as ASB Financing, Personal Financing, Credit Cards, and other relevant offerings.
- Deliver a high standard of customer experience consistent with the Bank’s quality and service standards.
- Address customer inquiries promptly and professionally to ensure satisfaction and retention.
- Adhere strictly to all Bank policies, procedures, and regulatory requirements.
- Uphold and protect the Bank’s image, reputation, and brand integrity at all times.
- Ensure that the sales centre or sales hub is maintained to meet the Bank’s quality, image, and operational standards.
- Support operational efficiency by ensuring proper documentation, process accuracy, and compliance in daily activities.
- Bachelor’s Degree in any related field.
- Minimum 5 year of experience in sales and customer service.
- Relevant licenses for the portfolio.
- Highly motivated, success-driven, self-initiated, and able to work with minimal supervision.
- Comfortable engaging with people and taking personal responsibility for delivering results.
- Strong selling and negotiation skills.
- Excellent interpersonal skills with a service-oriented mindset.
- Demonstrates initiative, perseverance, and passion in a fast-paced, demanding environment.
- Ability to relate and connect with the local community.
- Good communication skills.
- Basic understanding of finance and banking products.
- Basic computer skills.
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