This role involves managing and overseeing the system management functions, ensuring optimal performance of IT infrastructure, security, and operations while maintaining strong interdepartmental collaboration and compliance with IT policies.
Responsibilities:
- System Management Oversight: Manage the system management units, including servers, networks, infrastructure, IT operations, endpoint management, and cybersecurity.
- IT Request Delegation: Delegate IT tickets and requests among team members, ensuring follow-through and timely resolution.
- Inventory Management: Monitor and maintain up-to-date information regarding IT inventory for efficient deployment and installation.
- Capacity Planning: Develop and propose capacity management plans to prevent business disruptions and ensure smooth operations.
- Technology Research: Research emerging business technologies and IT software to enhance the organization’s IT systems.
- Policy Development: Develop IT policies and procedures to comply with group and audit/ISO requirements.
- Data Security: Safeguard data and information assets by identifying and addressing potential and actual security issues.
- Risk Management: Develop and enhance the organization’s risk management framework.
Job Requirements:
- Diploma/Bachelor of Science in Computer Science, Engineering or related subject
- 2-4 years proven working experience in installing, configuring and troubleshooting Windows/UNIX/Linux based environment and network security (router, firewall, clouds and etc)
- Experience in Cloud Solutions, virtualization and containerization (eg, VMware, Virtual Box etc)
- Solid knowledge and skills in network, server platform and cyber security
- Strong knowledge of implementing and effectively developing IT Helpdesk and IT Operations best practices, network operations, cyber security operations.
- Strong in teamwork and ability to interact with all levels
Job Type: Full-time
Pay: RM4,500.00 - RM6,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Application Question(s):
- Soonest availability to start work?
- What is your expected salary?
Education:
Experience:
- Cloud Server Management and Networking: 2 years (Preferred)
Work Location: In person