JOB RESPONSIBILITIES
1. Training Needs & Coordination
- Assist in gathering information on training needs from departments and supervisors.
- Support in analyzing basic performance data, feedback, and skill gaps to help identify training priorities.
- Coordinate training schedules, invitations, venues, equipment, and logistics.
2. Program Development & Delivery
- Support the development of training materials, handouts, and learning resources.
- Prepare learning content and assist in creating simple digital modules under the guidance of senior team members.
- Facilitate introductory or routine training sessions, and provide co-facilitation support for larger programs.
3. Monitoring & Evaluation
- Compile training attendance, feedback forms, and evaluation results.
- Assist in tracking learning effectiveness and preparing summary reports for review.
- Maintain and update training records, databases, and LMS entries accurately.
4. HRDC Administration
- Manage all HRDC-related processes, including claims, grant applications, training provider registrations, and submission of required documentation.
- Ensure compliance with HRDC policies, guidelines, audit requirements, and timelines.
- Maintain proper records, documentation, and tracking of HRDC funds, utilization, and approvals.
- Serve as the point of contact for HRDC matters and liaise with internal stakeholders and training providers.
5. Stakeholder Support
- Liaise with internal teams and external training providers on program arrangements.
- Provide administrative support for employee development initiatives and follow-ups.
- Offer basic coaching or guidance to employees on training-related queries.
6. Compliance & Continuous Improvement
- Ensure all training activities comply with internal processes and quality standards.
- Stay informed on training tools, methods, and industry trends relevant to day-to-day tasks.
- Perform any other duties assigned by Management.
REQUIREMENTS
Qualifications
- Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related discipline.
- Additional certification or short courses in Training, L&D, HRDC, or HR systems is an advantage.
Experience
- 1–2 years of experience in training coordination, HR support, or general administrative functions.
- Prior exposure to HRDC processes—such as claims submissions, grant applications, or liaising with training providers—is an advantage.
- Familiarity with Learning Management Systems (LMS) or other digital learning platforms is a plus.
Required Skills
- Strong organizational and coordination skills, with the ability to manage multiple programs and meet deadlines.
- Good communication and facilitation abilities, comfortable engaging with employees across all levels.
- Meticulous and detail-oriented, with solid record-keeping and reporting skills.
- Proficient in MS Office and capable of working with databases or LMS tools.
- Resourceful, proactive, and adaptable in a fast-paced work environment.
- A collaborative team player with the ability to work effectively across functions.
Job Type: Full-time
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
Work Location: In person