Full Time Contingent Workforce Client Manager (Onsite) - 181625 Jobs, salary up to SGD 13,500 in Raise Changi - Ricebowl

Contingent Workforce Client Manager (onsite) Contingent Workforce Programme | Semiconductor / Light Industrial | Changi, Singapore

Company: Raise Workforce Solutions (Raise Business Solutions Singapore)

Employment Type: Full-time, Permanent

Seniority: Manager

Job Category: Human Resources / Operations / Account Management

Location: Changi, Singapore — 100% onsite at client location

Work Schedule: Monday–Friday day shift, with on-call support for shift changes and weekends

Salary Range: SGD 8,500 – 13,500 / month

About Raise

Raise is a global workforce solutions partner delivering high-volume contingent recruitment and onsite programme management for some of the world's leading manufacturers. We operate on a simple standard — High Tech and High Touch — combining smart systems with genuine, people-first delivery. We are building our Singapore onsite team to support a leading global semiconductor manufacturer at their Changi facility.

The Opportunity

Raise is seeking an experienced and driven Contingent Workforce Client Manager to serve as the heartbeat of a flagship partnership in Singapore. This is a 100% onsite, high-visibility role — you won't be sitting behind a desk. You will be on the manufacturing floor, leading a dedicated service team and managing a high-volume contingent workforce. You will own and manage the full talent life cycle, from requisition intake and candidate sourcing through to onboarding and compliance, ensuring strong headcount fulfilment while maintaining a culture of safety, efficiency, and high morale.

Key Responsibilities

Client Relationship & Operations

• Serve as the primary point of contact for the client's Plant Managers and Production Supervisors.
• Lead the team which are made up on both onsite and offshore delivery specialists.
• Attend Raise Workforce Solution meetings and provide updates around programme performance.
• Attend production meetings to align staffing levels with upcoming build plans allowing for the development of robust workforce plans.
• Bring confidence and credibility to every client interaction — including leading a robust job brief, capturing requirements with precision, and pushing back constructively when needed.
• Track and report on key performance indicators including fill rates, attrition, and absenteeism.
• Support the Coordinators to ensure that all contingent employees are welcomed and ready on their first day into client site.
• Manage and ensure all Contingent Employee timekeeping, payroll processing, and invoicing workflows are completed in a timely manner.
• Lead relationship manager with the appointed EOR / payroll partner.

Workforce Oversight & Employee Relations

• Lead, coach, and develop the onsite service team and provide guidance to the offshore delivery team which may include multiple time zones.
• Understand Singapore labour laws (MOM Employment Act) alongside the client protocols.
• Conduct daily onboarding briefings and pre-assessment testing for contingent candidates.
• Support with workplace safety and compliance — capture any workplace injury reporting (WICA / MOM iReport) and ensure 100% PPE compliance on the production floor.

Recruiting, Outreach & Assessment

• Manage the lifecycle of incoming talent at volume, ensuring onboarding meets client requirements.
• Navigate comfortably across multiple platforms — ATS, VMS (such as SAP Fieldglass), and internal systems — to maintain a constant pipeline of 'ready-to-work' talent.
• Apply a meticulous eye to all compliance requirements — onboarding documentation, right-to-work and eligibility verification, regulatory adherence, and audit readiness — catching discrepancies early.
• Develop and execute grassroots candidate marketing strategies and engage in recruitment events to build a sustainable talent pool in the region.
• Administer and evaluate in-person skills assessments tailored to role requirements and compliance standards.

Qualifications

• Must have 5+ years of onsite Agency / RPO / MSP experience, specifically within a Manufacturing, Light Industrial, or Logistics environment.
• Must hold a current Certificate of Employment Intermediaries (CEI); broader HR or key account management experience is a strong asset.
• Comfortable working across multiple platforms including Applicant Tracking Systems (ATS), Vendor Management Systems (VMS), and Microsoft Excel.
• Solid understanding of MOM regulations, Workplace Safety and Health (WSH) standards, and high-volume payroll / timekeeping workflows.
• Exceptional interpersonal skills with the ability to influence, build trust quickly, and communicate effectively across all levels.
• Proven ability to thrive in a 'controlled chaos' environment where production priorities shift hourly.

Working Conditions & Benefits

• Standard Monday–Friday day shift, with required on-call support for shift changes and weekends.
• Fully onsite role in Changi, Singapore, requiring adherence to all site safety protocols and PPE standards.
• A pivotal leadership role on a flagship global semiconductor account.
• Genuine career progression as the programme scales, with support to the APAC Executive Lead on client reporting and Quarterly Business Reviews.

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Pay: $8,000.00 - $13,500.00 per month

Work Location: In person