CILI KAMPUNG MALAYSIA SDN BHD Hiring! Full Time IT ADMINISTATOR in Federal Territory, Earn up to MYR 4,000 - Ricebowl

IT ADMINISTRATOR

Industry: Hospitality / Food & Beverage

Location: Kuala Lumpur

Employment Type: Full-Time

JOB SUMMARY

We are looking for a IT Administrator to manage and support the Company's IT operations across the Head Office and multiple F&B outlets.

The successful candidate will be responsible for daily IT support, network and system administration, POS support, IT asset management, cybersecurity and coordination with external IT vendors.

KEY RESPONSIBILITIES

• Provide daily IT support to Head Office and restaurant outlets.
• Troubleshoot hardware, software, network, Wi-Fi, printer and system issues.
• Manage and support POS systems and restaurant IT equipment.
• Maintain computers, laptops, printers, networking equipment and other IT assets.
• Manage user accounts, email and Microsoft 365 access.
• Support the Company's Info-Tech attendance system and related devices.
• Provide basic support for CCTV and network infrastructure.
• Monitor internet connectivity, Wi-Fi and network performance.
• Assist with IT security, antivirus, system updates and data backup.
• Coordinate with IT, POS, internet, CCTV and other external vendors.
• Maintain IT asset records, software licences and IT documentation.
• Assist with IT setup for new outlets, office relocation and system implementation.
• Respond to urgent IT issues that may affect restaurant operations.
• Ensure IT systems and equipment are properly maintained and operational.
• Perform other IT-related duties assigned by Management.

REQUIREMENTS

• Diploma or Degree in Information Technology, Computer Science or related field.
• Minimum 3 years of relevant IT experience.
• Experience supporting multiple outlets, branches or locations is an advantage.
• Experience in F&B, hospitality or retail is preferred.
• Good knowledge of Microsoft 365, Windows, networking and hardware troubleshooting.
• Experience with POS systems, CCTV and attendance systems will be an advantage.
• Strong troubleshooting and problem-solving skills.
• Good communication and interpersonal skills.
• Able to work independently and manage multiple tasks.
• Willing to travel to Company outlets when required.
• Willing to provide support after office hours for urgent IT matters when required.

WHAT WE OFFER

• 5-day working week
• Medical benefits
• Dental & optical benefits
• Hospitalisation coverage
• Public holidays
• Opportunity to work with a growing hospitality group
• Career development opportunities

Pay: RM3,500.00 - RM4,000.00 per month

Work Location: In person