- Kuchai Lama, Kuala Lumpur Kuchai Lama WP Kuala Lumpur Malaysia
Working Location
Job Description
Responsibilities
Be the first point of contact for customers and make sure every interaction is a positive one.
Listen to customers, understand their needs, and help them solve their problems.
Handle customer issues quickly and professionally to keep them happy.
Strong customer service orientation with solid technical support capabilities.
Skilled in diagnosing customer needs and resolving technical challenges effectively.
Excellent verbal and written communication skills with strong interpersonal abilities.
Sharp analytical and problem-solving skills with a keen attention to detail.
Ability to perform well under pressure in a fast-paced, dynamic environment.
Minimum SPM / Secondary School / "O" Level/ UEC or equivalent.
Proficient in English and Bahasa Malaysia.
Fresh graduates are strongly encouraged to apply
Willing to work in Kuchai Lama, Kuala Lumpur.
Candidates with prior experience or a keen interest in Customer Service or related fields will have an added edge.
Open to rotational shift arrangements (including night shifts, weekends and public holidays).
Shift Allowance
Language Allowance
Overtime (OT) Pay
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