Recafi International Hiring! Full Time Retail Receptionist in Pulau Pinang, Earn up to MYR 2,800 - Ricebowl

Job Highlights

• Bonus, Dental, Medical Claim, Body Checkup
• Attendance Allowance, Sport Allowance, Optical Allowance, Annual Dinner
• Team Building and Employee Discounts

Job Description

Responsibilities:-

• Conduct customer satisfaction survey & assist in preparing report
• Follow up, liase with customer & maintain good relationship with customer.
• Handle Customers Enquiries and Complaints such as WhatsApp: Phone & Messaging and Email.
• Receive customer at the front desk by greeting, welcoming, directing and announcing them appropriately.
• Receive complaints and discuss potential solutions with the department head
• Answer, screen and forward incoming phone calls.
• Working with a team of CSRs and other departments to find appropriate solutions
• All other ad hoc duties as when required

Requirements:-

• Fresh graduates are encourage to apply
• Required language(s): Mandarin, English, Bahasa Malaysia (3 Language)
• Basic understanding of good customer service
• Analytical and problem-solving skills
• Working Days: 6 days per week. (Saturdays and Sundays are compulsory. Rotate days off on weekdays.)
• Ability to work independently
• Self-motivated, fast learner, dynamic and good attendance.

Job Type: Full-time

Pay: RM2,000.00 - RM2,800.00 per month

Work Location: In person