Job Summary
Oversee daily restaurant operations to drive financial performance, maximize profitability, and ensure excellent customer service. Lead and develop staff while maintaining safety and operational standards to enhance overall restaurant performance.
Responsibilities
Manage daily restaurant operations to ensure smooth and efficient service delivery
Analyze financial performance including profit and loss, and implement cost control measures to meet budget targets
Develop and manage the restaurant’s budget and forecasts to align with management expectations
Maximize restaurant profitability through strategic operational and financial management
Monitor and improve restaurant performance regularly by conducting cost analysis and process reviews
Supervise food safety and operational safety protocols to maintain a safe and comfortable environment for customers
Deliver professional customer service by meeting customer needs and resolving service issues with tact and diplomacy
Lead operational improvements to enhance service culture and maximize customer satisfaction
Control labor costs by creating effective manpower schedules and monitoring staff leave
Conduct staff counseling and recommend disciplinary actions, including termination, to management when necessary
Manage, supervise, and develop team members to optimize manpower utilization
Perform all restaurant administrative duties and support management with ad-hoc tasks as required
Minyo International company is an international recruitment and employment agency based in
Singapore.