About this role
This role is based in Taiwan and involves providing on-site technical support, troubleshooting, and problem-solving for customers and projects. The role also supports system integration, hardware and software testing, and system performance optimization based on project requirements.
Key responsibilities
- Provide on-site technical support, troubleshooting, and problem-solving for customers and projects.
- Assist with system installation, testing, and daily operation and maintenance of equipment.
- Analyze and troubleshoot technical issues and abnormalities at customer sites.
- Support system integration, hardware and software testing, and system performance optimization based on project requirements.
- Prepare and maintain technical documentation and project reports.
- Provide technical training and operational guidance to customers as required.
Requirements
- Bachelor's degree or above from a Top 500 university worldwide, OR Bachelor's degree from other universities with at least 2 years of relevant working experience
- Knowledge or experience in one or more of the following areas: Electrical Engineering, Electromechanical Engineering, Information Technology / Computer Science, Automation Equipment / Industrial Automation
- Mandarin proficiency is required, as the role involves communication with customers and internal teams in Taiwan.
Technical Background-Knowledge or experience in one or more of the following areas:
- Electrical Engineering
- Electromechanical Engineering
- Information Technology / Computer Science
- Automation Equipment / Industrial Automation
Technical Skills
- Basic understanding of system troubleshooting, equipment integration, and technical problem-solving.
- Good communication and interpersonal skills.
- Willingness to work on-site and travel when required.
Pay: RM7,000.00 - RM8,500.00 per month
Education:
Experience:
- relevant: 1 year (Preferred)
Language:
Willingness to travel:
Work Location: In person