WE’RE HIRING | OUTLET SUPERVISOR
Chonky Cookies – The Gardens Mall
What You’ll Do:
- Lead, motivate, and support the outlet team to achieve daily operational excellence.
- Ensure excellent customer service and handle customer feedback professionally.
- Oversee daily outlet operations, including opening and closing procedures.
- Monitor product quality, food safety, cleanliness, and service standards.
- Assist with staff scheduling, training, coaching, and performance monitoring.
- Manage stock levels, inventory, and ordering to minimise wastage.
- Prepare daily reports and ensure smooth communication with the management team.
- Drive sales while maintaining operational efficiency.
We’re Looking For Someone Who:
- Has at least 1–2 years of supervisory experience in F&B or retail.
- Demonstrates strong leadership and communication skills.
- Is proactive, responsible, and able to work in a fast-paced environment.
- Enjoys coaching and developing team members.
- Is willing to work weekends, public holidays, and rotating shifts.
If you're passionate about hospitality, enjoy leading people, and are ready to grow with a growing brand, we’d love to hear from you!
Pay: RM3,000.00 - RM3,500.00 per month
Application Question(s):
- Where is your current place of residence?
- Do you have your own transportation to travel to and from our IOI City Mall outlet?
- Please describe your supervisory experience in the F&B or retail industry.
Work Location: In person