Macnica Hiring! Full Time Inside Sales Representative in Pulau Pinang - Ricebowl

The Inside Sales Representative provides day-to-day sales support to the Field Sales teams, with a strong focus on managing RFQs, quotations, customer data, and sales documentation customers. This role ensures timely and accurate quotation processing while supporting the overall sales strategy and customer requirements.

This position requires strong communication skills, excellent organisational capability, and the ability to manage multiple priorities in a fast-paced international business environment.

Job Description:-

• Join the Japanese Sales Account Team and liaise with internal teams in Singapore, Japan, Malaysia and Vietnam, as well as key account customers across ASEAN.

• Support Sales Managers/Executives with quotations, system entries, environmental documentation, PCN/EOL management, sample requests, creating and maintaining supply, demand and inventory related data.

• Manage a high volume of product information, emails and excel based data accurately and efficiently, while maintaining proper follow up and prioritization across multiple customer and product requirements.

• Drive continuous operational improvements to enhance efficiency and effectiveness within the ASEAN Japanese Sales Team.

• Develop broader exposure to sales operations and customer account management, with opportunities to take on additional responsibilities and grow within the Team.

Qualification & Requirements::

• Diploma or Degree in any discipline (preferably)

• 2 – 3 years of working experience in customer service, sales support, sales administration, semiconductor/electronics or a related field

• Good knowledge of Microsoft Excel (VLOOKUP and Pivot Table) and experience with ERP systems such as Oracle/SAP

• Strong organizational and analytical skills, with a meticulous attitude and the ability to manage a high volume of product information, emails and multiple tasks accurately and efficiently

• Good communication skills with a pleasant personality and ability to work effectively with customers and cross functional teams

• Knowledge of Incoterms, export/import and logistics (warehouse/forwarding) will be advantageous

• Motivated to develop a career in sales operations and customer account management, with opportunities to take on broader responsibilities and grow within the ASEAN Japanese Sales Team

• Japanese proficiency is not a must but interest in the language and willing to understand the situation in Japanese email communication by AI translation tool is welcome