- Singapore
OUR SOLUTION PTE. LTD. Hiring! Full Time Customer Service - Operations Executive – Beauty Salon in , Earn up to SGD 3,300 - Ricebowl
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Job Description
Responsibilities
Company Overview
OUR Solution is an established beauty and wellness brand with over 15 years of experience in Singapore. We specialize in facial treatments, body wellness, and advanced skin solutions.
Job Summary
You will support the Director by independently managing daily operations, staff coordination, inventory, and reporting across two beauty salon outlets to ensure smooth and efficient business functions.
Responsibilities
Monitor and evaluate daily operations across two beauty salon outlets to ensure service quality and efficiency
Manage staff rosters, attendance, and leave records to maintain adequate workforce coverage
Prepare accurate daily and monthly sales reports to track business performance
Draft payroll and commission calculations for Director’s review and approval, ensuring accuracy and confidentiality
Oversee inventory management including stocktaking and transfers between outlets to maintain optimal stock levels
Verify WESS appointments, packages, and customer records to support seamless client service
Identify and resolve operational issues and coordinate staff assignments to maintain workflow continuity
Develop, update, and maintain Standard Operating Procedures (SOPs), checklists, and training records to support staff development and compliance
Assist with recruitment and onboarding processes to attract and integrate new talent effectively
Utilize Excel, WESS, and ChatGPT tools to enhance reporting accuracy and streamline operational processes
Preferred competencies and qualifications
Experience in beauty salons, spas, wellness centers, or aesthetic clinics
Proficiency in English and Mandarin communication
OUR Solution is an established beauty and wellness brand with over 15years of experience in Singapore.
We specialize in facial treatments, body wellness, and advanced skin solutions.
OUR Solution is an established beauty and wellness brand with over 15 years of experience in Singapore. We specialize in facial treatments, body wellness, and advanced skin solutions.
Job Summary
You will support the Director by independently managing daily operations, staff coordination, inventory, and reporting across two beauty salon outlets to ensure smooth and efficient business functions.
Responsibilities
Monitor and evaluate daily operations across two beauty salon outlets to ensure service quality and efficiency
Manage staff rosters, attendance, and leave records to maintain adequate workforce coverage
Prepare accurate daily and monthly sales reports to track business performance
Draft payroll and commission calculations for Director’s review and approval, ensuring accuracy and confidentiality
Oversee inventory management including stocktaking and transfers between outlets to maintain optimal stock levels
Verify WESS appointments, packages, and customer records to support seamless client service
Identify and resolve operational issues and coordinate staff assignments to maintain workflow continuity
Develop, update, and maintain Standard Operating Procedures (SOPs), checklists, and training records to support staff development and compliance
Assist with recruitment and onboarding processes to attract and integrate new talent effectively
Utilize Excel, WESS, and ChatGPT tools to enhance reporting accuracy and streamline operational processes
Preferred competencies and qualifications
Experience in beauty salons, spas, wellness centers, or aesthetic clinics
Proficiency in English and Mandarin communication
OUR Solution is an established beauty and wellness brand with over 15years of experience in Singapore.
We specialize in facial treatments, body wellness, and advanced skin solutions.
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