- Hong Kong Hong Kong
General Security (HK) Limited Hiring! Full Time Assistant Operations Director in Hong Kong - Ricebowl
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Job Description
Responsibilities
大眾安全集團 為豐盛生活服務有限公司(股份代號:0331.HK)成員之一。豐盛生活服務有限公司為香港聯交所上市公司。為配合迅速的發展,我們誠意邀請各有志人士加入。
Responsibilities:
Operational Oversight: Manage and coordinate daily operations across multiple managed properties and facilities, ensuring service consistency and efficiency.
Team Leadership: Supervise and develop operations staff, including scheduling, performance management, training, and mentoring.
Regulatory Compliance: Ensure full compliance with all relevant regulations, building codes, body corporate requirements, and the Hong Kong Cap. 460 Security and Guarding Services Ordinance.
Quality Assurance: Monitor service delivery quality and implement corrective actions to uphold and enhance service standards.
Stakeholder Liaison: Act as a key point of contact for building owners, residents, contractors, and other stakeholders, addressing operational issues and concerns promptly and professionally.
Budget Management: Manage budgets and control operational costs while maintaining service excellence and value for money.
Policy Development: Develop and implement operational policies, procedures, and systems to improve efficiency and effectiveness.
Performance Reporting: Prepare and analyse operational reports, performance metrics, and KPIs to support data-driven decision-making.
Crisis Management: Respond to emergency situations and coordinate crisis management protocols to safeguard people and property.
Inspection & Audit: Conduct regular inspections and audits of managed properties to ensure compliance and identify areas for improvement.
Strategic Support: Support the Operations Director in strategic planning, business development initiatives, and continuous improvement projects.
Requirements
Experience: Minimum 8 years in security and guarding management, facilities management, body corporate management, or a similar operational role.
Leadership: Proven track record in supervisory or management positions, with the ability to inspire, motivate, and develop high-performing teams.
Industry Knowledge: In-depth understanding of body corporate regulations, building management standards, Cap. 460 Security and Guarding Services Ordinance, and relevant Hong Kong property and security laws.
Health & Safety: Solid knowledge of health and safety regulations and compliance requirements.
Organisational Skills: Strong project management and organisational abilities, with the capacity to manage competing priorities effectively.
Technical Skills: Proficiency in property management software and Microsoft Office applications.
Communication: Excellent interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels.
Problem-Solving: Strong analytical and decision-making skills, with the composure to perform well under pressure.
Language: Fluent in both written and spoken English and Cantonese; proficiency in Mandarin is an advantage.
Qualifications: Professional qualifications in facilities management, business administration, or related fields are preferred.
Other: A valid driving licence and own transport are desirable.
Full-time
Responsibilities:
Operational Oversight: Manage and coordinate daily operations across multiple managed properties and facilities, ensuring service consistency and efficiency.
Team Leadership: Supervise and develop operations staff, including scheduling, performance management, training, and mentoring.
Regulatory Compliance: Ensure full compliance with all relevant regulations, building codes, body corporate requirements, and the Hong Kong Cap. 460 Security and Guarding Services Ordinance.
Quality Assurance: Monitor service delivery quality and implement corrective actions to uphold and enhance service standards.
Stakeholder Liaison: Act as a key point of contact for building owners, residents, contractors, and other stakeholders, addressing operational issues and concerns promptly and professionally.
Budget Management: Manage budgets and control operational costs while maintaining service excellence and value for money.
Policy Development: Develop and implement operational policies, procedures, and systems to improve efficiency and effectiveness.
Performance Reporting: Prepare and analyse operational reports, performance metrics, and KPIs to support data-driven decision-making.
Crisis Management: Respond to emergency situations and coordinate crisis management protocols to safeguard people and property.
Inspection & Audit: Conduct regular inspections and audits of managed properties to ensure compliance and identify areas for improvement.
Strategic Support: Support the Operations Director in strategic planning, business development initiatives, and continuous improvement projects.
Requirements
Experience: Minimum 8 years in security and guarding management, facilities management, body corporate management, or a similar operational role.
Leadership: Proven track record in supervisory or management positions, with the ability to inspire, motivate, and develop high-performing teams.
Industry Knowledge: In-depth understanding of body corporate regulations, building management standards, Cap. 460 Security and Guarding Services Ordinance, and relevant Hong Kong property and security laws.
Health & Safety: Solid knowledge of health and safety regulations and compliance requirements.
Organisational Skills: Strong project management and organisational abilities, with the capacity to manage competing priorities effectively.
Technical Skills: Proficiency in property management software and Microsoft Office applications.
Communication: Excellent interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels.
Problem-Solving: Strong analytical and decision-making skills, with the composure to perform well under pressure.
Language: Fluent in both written and spoken English and Cantonese; proficiency in Mandarin is an advantage.
Qualifications: Professional qualifications in facilities management, business administration, or related fields are preferred.
Other: A valid driving licence and own transport are desirable.
Full-time
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