- Singapore
V-SWIFT PTE. LTD. Hiring! Full Time Call Centre Operator, Jalan Bahar in , Earn up to SGD 2,600 - Ricebowl
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Job Description
Responsibilities
Job Description:
Manage calls by other government agencies and provide correct advice in accordance to the Tobacco and Vaporisers Control Act.
Manage enquiries/ feedback on Tobacco and Vaping related offences by member of public via call and email.
Case reporting to Duty Manager for the follow-up on team deployment .
Any administrative tasking as assigned by the Service Quality Manager.
Timing
: 10.00 AM to 10.00 PM / 10.00 PM to 10.00 AM
Working Days
: 2 Days work , 2 Days off basis
Requirements:
Minimum 1 year of call centre/customer service experience.
Minimum Nitec qualification.
Good communication and interpersonal skills.
Manage calls by other government agencies and provide correct advice in accordance to the Tobacco and Vaporisers Control Act.
Manage enquiries/ feedback on Tobacco and Vaping related offences by member of public via call and email.
Case reporting to Duty Manager for the follow-up on team deployment .
Any administrative tasking as assigned by the Service Quality Manager.
Timing
: 10.00 AM to 10.00 PM / 10.00 PM to 10.00 AM
Working Days
: 2 Days work , 2 Days off basis
Requirements:
Minimum 1 year of call centre/customer service experience.
Minimum Nitec qualification.
Good communication and interpersonal skills.
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