Job Overview
We are looking for an experienced IT Infrastructure & Network Support professional to maintain and support our IT infrastructure, network, servers, systems, and end users.
Key Responsibilities
- Manage and troubleshoot servers, LAN/WAN, switches, routers, VPN, and firewalls.
- Administer Windows Server, Active Directory, user access, and Microsoft 365.
- Monitor system and network performance and resolve technical issues.
- Support backup, disaster recovery (DR), and business continuity (BCP) activities.
- Assist with IT upgrades, migrations, installations, and infrastructure projects.
- Coordinate with vendors for technical support and maintenance.
- Maintain IT documentation, SOPs, and system records.
- Provide on-call support when required.
Requirements
- Diploma/Degree in IT, Computer Science, or related field.
- 4–6 years of experience in IT infrastructure, network, or system support.
- Hands-on experience with Windows Server/AD, networking, firewalls, Microsoft 365, and preferably VMware and Veeam.
- Experience supporting 400+ users, preferably in an IT vendor/service provider or large end-user environment.
- Strong troubleshooting and problem-solving skills.
- Able to work independently and manage multiple tasks.
- Good communication and teamwork skills.
Salary Range: MYR 7,000 – 7,500 per month
Company Benefits
- Hybrid upon confirmation.
- Medical and insurance coverage
- Optical and dental benefits
- Performance bonus
- Training and professional development opportunities
- Career growth opportunities
- Supportive and collaborative work environment
Pay: RM7,000.00 - RM7,500.00 per month
Work Location: In person