OAG ENGINEERING SDN BHD Hiring! Full Time IT EXECUTIVE in Selangor, Earn up to MYR 4,000 - Ricebowl

JOB SUMMARY

The IT Executive is a hands-on technical professional responsible for maintaining, troubleshooting, and supporting the organization’s daily hardware, network, and software environments. This role focuses on ensuring optimal end-user productivity, monitoring system health, executing routine updates, and maintaining accurate asset inventories.

ROLE AND RESPONSIBILITES

1. System & Network Management: Administer, troubleshoot, and install critical server and network infrastructure, including Dell PowerEdge Servers, Synology Storage, Cisco Switches, FortiGate Firewalls, Hyper-V virtualization, and Windows Server 2025.

2. End-User Technical Support: Provide prompt hardware and software support, including troubleshooting, repairing, configuring, and installing PCs, notebooks, printers, and other IT-related peripherals.

3. Connectivity & Communication: Manage and maintain robust LAN / Wi-Fi networks, telephone systems, and secure remote connection protocols such as VPNs.

4. Data Backup & Verification: Perform regular, structured backups of Hyper-V environments, the AutoCount accounting system, and corporate File Servers. Routinely execute restore tests to validate backup file integrity.

5. Data Security & Integrity: Ensure the highest level of data security, manage strict network access controls, and maintain reliable, redundant backup systems to protect corporate information assets.

6. Application & Database Administration: Manage, configure, and troubleshoot core business applications and databases, specifically AutoCount, Office 365 tools, and collaborative apps like Microsoft Teams.

7. Mail System Administration: Oversee corporate email management, user creation, and domain handling across diverse platforms, including cPanel, Office 365, and G-Suite.

8. Proactive Problem Solving: Monitor system health to proactively identify problematic infrastructure areas, suggest or implement strategic fixes, and audit systems for optimal long-term resolution.

9. IT Asset Management: Safeguard corporate IT assets and ensure the hardware configurations, user assignments, and licensing information are kept fully up-to-date in the master Asset Record List.

10. CCTV System Management: Manage, monitor, and troubleshoot the corporate CCTV system. Ensure minimal system downtime and verify that recording schedules function continuously.

REQUIREMENTS:

• Education: Diploma or Bachelor’s Degree in Information Technology, Network Engineering, or a related field.
• Experience: 2–4 years of practical experience in IT technical support, helpdesk operations, or IT Executive roles.
• Certifications: CompTIA Network+/Security+, or fundamental Microsoft environment certifications are value added advantage.

WHAT WE'RE LOOKING FOR:

• Technical Diagnostics: Analytical mindset skilled at rapidly diagnosing hardware failures, connectivity bugs, and software glitches.
• User-Centric Communication: Patient, clear, and professional approach to supporting users across all technical skill levels.
• Task Prioritization: Excellent organizational skills to manage routine responsibilities, technical support, and ad-hoc tasks, ensuring all deliverables are balanced and completed within deadlines.
• Detail Orientation: Precision in maintaining setup logs, validating backup success, and mapping technical configurations.
• Bonus points if you have experience with CCTV systems (managing, install and troubleshooting, DVR/NVR/IP camera).
• Bonus point if you have experience with Door access system and Alarm system (managing, implement and troubleshooting).

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

• Company car
• Free parking
• Health insurance
• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Subang Jaya: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• How long is your notice period (Days) ?
• What is your expected salary (RM) ?

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Help desk: 2 years (Preferred)
• Technical support: 2 years (Preferred)

Language:

• English (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person