AGENSI PEKERJAAN JOBSCOPER SDN BHD Hiring! Full Time Guest Relations Executive (Mandarin Speaker) in Federal Territory, Earn up to MYR 4,000 - Ricebowl

• Handle inbound customer inquiries professionally via calls, email, and chat
• Assist customers with hospitality-related support and service requests
• Deliver personalized and attentive customer experience aligned with premium hospitality standards
• Build positive engagement with customers through strong communication and service-oriented approach
• Work closely with internal teams to resolve customer concerns effectively and efficiently

Requirements

• Mandarin and English proficiency is a must ( written and spoken)
• Experience in Hospitality / Hotel Front Office is a must
• Possess a strong hospitality mindset with passion for customer engagement and service excellence
• Customer-oriented, patient, and able to communicate professionally with customers from different backgrounds
• Comfortable working in a fast-paced environment

Job Types: Full-time, Permanent

Pay: RM3,700.00 - RM4,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Application Question(s):

• Do you have prior experience working in the hospitality or hotel industry (e.g., Front Office, Guest Services, Reservations)?

Education:

• Diploma/Advanced Diploma (Required)

Language:

• Mandarin (Required)

Work Location: In person