A MNC retailer is seeking a Retail Supervisor to support the Assistant Store Manager in driving store performance, achieving sales targets, and creating an exceptional shopping experience for the customers.
Key Responsibilities
- Assist the Assistant Store Manager in overseeing the daily operations of the retail store.
- Deliver excellent customer service and resolve customer enquiries or complaints professionally.
- Support staff training, coaching, and performance monitoring.
- Ensure the store is clean, organized, and complies with visual merchandising standards.
- Monitor inventory levels, stock replenishment, and stock accuracy.
- Assist in staff scheduling and daily manpower planning.
- Handle cashiering, store opening and closing, and cash management when required.
- Ensure compliance with company policies, operational procedures, and safety standards.
Requirements
- SPM, Diploma, or equivalent qualification.
- Minimum 1–3 years of experience in retail, with at least 1 year in a supervisory, team leader, or senior sales role.
- Experience in sports, footwear, fashion, lifestyle, or specialty retail is an added advantage.
- Strong leadership, communication, and interpersonal skills.
- Sales-driven with a customer-first mindset.
- Responsible, proactive, and able to work independently.
- Willing to work on weekends, public holidays, and rotating shifts.
Benefits
- Commission
- 13th month salary
- Performance bonus
- Yearly increment
- Staff purchase
- Birthday voucher
- Medical, insurance & dental coverage
Pay: RM2,600.00 - RM4,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Application Question(s):
- Current salary package and notice period
- Expected salary
Work Location: In person