Job Summary
Zero Harm Certs Pte. Ltd. seeks a Business Development Manager to grow Workplace Safety and Health (WSH) audit services in Singapore by identifying clients, preparing proposals, managing relationships, and achieving sales targets while upholding audit impartiality.
Responsibilities
Develop business opportunities for Risk Management, ConSASS, Overtime Exemption verification, and other approved WSH audit services to expand market presence
Identify and engage potential clients, including companies, contractors, consultants, and industry partners, to build and maintain strong professional relationships
Attend client meetings to assess audit requirements and recommend appropriate audit services aligned with client needs
Prepare detailed quotations, proposals, tender submissions, and service agreements to secure new business
Follow up on client enquiries, approved quotations, contracts, payments, and feedback to ensure client satisfaction and contract compliance
Coordinate with administration and audit teams to manage applications, document submissions, and audit scheduling efficiently
Maintain accurate client records, sales pipelines, revenue forecasts, and produce monthly business development reports to track progress
Conduct market research and implement targeted business development and marketing strategies to increase service uptake
Represent the company at networking events, exhibitions, and industry meetings to enhance brand visibility and generate leads
Achieve agreed sales and revenue targets through proactive client engagement and service promotion
Ensure all promotional materials accurately reflect the company’s approved services and accreditation scope to maintain brand integrity
Uphold the independence and impartiality of the audit organisation by avoiding influence over auditor selection, audit findings, conclusions, or report approvals
Preferred competencies and qualifications
Diploma or degree in Business Administration, Marketing, WSH, Engineering, or a related field
Experience in WSH, auditing, certification, ISO management systems, or professional services
Proficient in Microsoft Office and client-management systems
Strong communication, negotiation, presentation, and report-writing skills demonstrated through preparing professional proposals, quotations, and business reports
Ability to work independently, meet business targets, and maintain client confidentiality
Strong professional integrity with a clear understanding of audit impartiality requirements