REGAL MANPOWER MANAGEMENT PTE LTD Hiring! Full Time SENIOR IT EXECUTIVE in Southeast (Singapore), Earn up to SGD 5,000 - Ricebowl

JOB ROLE:

The Senior IT Executive provides operational IT support across CCCS, ensuring smooth day-to-day functioning of IT systems, timely resolution of technical issues, and support for system implementation and maintenance.

CRITICAL WORK FUNCTIONS AND KEY TASKS

IT Operations & Support

• Provide Level 1 and Level 2 IT support (onsite and remote).

• Troubleshoot hardware, software, network, and system issues.

• Install, configure, and maintain IT equipment and systems.

• Support users across all sectors in resolving IT-related issues.

System Administration

• Create and maintain user accounts (e.g. Office 365, local domain)

• Maintain access systems (e.g. biometric, CCTV)

• Ensure proper functioning of servers, printers, and network devices

• Maintain IT inventory and asset records

Implementation Support

• Support implementation of IT systems and upgrades

• Assist in deployment of new applications and devices

• Carry out system configurations based on requirements

Documentation & Maintenance

• Maintain accurate IT documentation (infrastructure, inventory, configurations)

• Support updates to SOPs and user guides

• Ensure proper tracking of IT assets and subscriptions

Vendor Coordination

• Liaise with vendors for issue resolution and service requests

• Support procurement processes and follow up on deliverables

Risk & Compliance Support

• Support implementation of IT security measures

• Assist in system audits and maintenance checks

• Support PDPA-related processes and implementation

Audio-Visual & General Support

• Support AV setup and maintenance for events and programmes

Resource Planning

• Utilise resources in a cost-effective manner

• Contribute towards the annual budget planning exercise

• Work within budget allocated for the financial year

Internal Processes and Training

• Comply with established policies, procedures, processes and workflows

• Contribute to the review and continuous improvement of

• Information Technology SOPs and workflows

• Support the IT Manager in the design/training of staff on IT initiatives/processes and security-related procedures.

• Identify trends and technology that the organisation can strive to adopt to improve business processes across the sectors.

IT Projects

• Assist the IT Manager to drive digital transformation initiatives in line with strategic objectives of the organisation.

General

• Support on evenings/weekends when necessary, in line with the nature of this role, to support and uphold event-focused responsibilities

• Perform other duties as assigned by the Manager, IT & DPO

REQUIREMENTS

• Minimum a Diploma in IT or any related disciple
• At least 3-5 years of relevant technical working experience
• Strong understanding of operating systems (MS Window Server and Office 365, Cloud technologies)
• Knowledge of web design and programming tools
• Good working knowledge in performing extensive network troubleshooting and debugging.
• Good project management, planning, and organisation skills
• Good analytical and problem-solving skills.
• Independent, self-driven and able to work with minimal supervision.
• Willingness to learn and embrace newer technological tools and is adaptable to changes.
• Timeliness and a high level of initiative in task execution
• Good interpersonal and communications skills to interact and liaise with end users of all levels effectively and different stakeholders
• Has a strong learning agility and is resilient in managing change and ambiguity
• High level of personal integrity