PERSOL SINGAPORE PTE. LTD. Hiring! Full Time Trainer (Survey) - up $4300 in Central Region (Singapore), Earn up to SGD 4,000 - Ricebowl

Responsibilities:

• Deliver structured training on survey products, systems, service expectations and tone handling across common scenarios
• Facilitate sessions across various formats and group sizes, including large scale virtual delivery
• Translate procedural and policy documents into learner ready materials and assessments
• Collaborate with operations, project, and quality stakeholders to ensure training content reflects current workflows, case trends and field feedback
• Maintain version-controlled training materials that meet internal templates and documentation standards
• Track trainee understanding through assessments, feedback and follow ups
• Contribute to regular refresher content such as summary guides, learning modules or case-based notes
• Maintain training records and ensure compliance with internal protocols and review processes

Requirements:

• Diploma or Degree in any discipline.
• Minimum 2 years of experience in training, facilitation, customer service, or contact centre operations.
• ACTA or ACLP certification is required.
• Strong presentation, facilitation, and communication skills.
• Able to deliver both virtual and classroom-based training.
• Proficient in Microsoft Office applications, particularly PowerPoint, Word, Excel, and Teams.
• Strong organisational skills, attention to detail, and ability to manage multiple priorities.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.

We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.

For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: ************* If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at *************

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1770602 (Teng Min Yee)