- Toa Payoh Central Region (Singapore) Singapore
HAVE FUN YISHUN PTE. LTD. Hiring! Full Time Operations Manager in Central Region (Singapore), Earn up to SGD 7,000 - Ricebowl
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Job Description
Responsibilities
Business Performance & Results
- Take ownership of outlet business performance including revenue, profitability, and operational stability.
- Monitor key performance indicators and implement actions to improve business results.
- Identify operational issues and implement corrective measures when necessary.
- Plan and execute outlet-level marketing initiatives aligned with HQ strategy.
- Drive customer engagement, repeat visits, and local promotional activities.
- Support customer relationship development and customer retention initiatives.
- Lead, supervise, and motivate outlet staff to maintain operational standards.
- Develop and train team members to maintain consistent service quality.
- Support the development of supervisors or assistant managers within the team.
- Ensure smooth day-to-day operations and maintain service standards.
- Manage staffing, scheduling, and labour productivity effectively.
- Maintain outlet environment, safety standards, and customer experience.
- Prepare and submit operational reports including monthly performance reports.
- Monitor business trends and explain performance fluctuations when necessary.
- Use operational data to support decision-making and performance improvement.
- Ensure compliance with company operational policies and regulatory requirements.
- Maintain safety, hygiene, and operational standards at all times.
- Minimum 3–5 years of experience in outlet or store management, preferably in entertainment, hospitality, F&B, nightlife, or retail environments.
- Proven ability to manage outlet operations and deliver business performance results.
- Experience executing outlet-level marketing or promotional initiatives.
- Strong leadership skills with the ability to manage and develop teams.
- Comfortable working with operational data and performance reporting.
- Strong problem-solving and decision-making abilities.
- Ability to work in a fast-paced entertainment or service environment.
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