Job Description
We are seeking an experienced BSS Project Manager / Delivery Project Manager to manage telecommunications BSS projects, ensuring successful delivery, quality governance, defect management, and stakeholder coordination.
The ideal candidate will have strong experience in Telecom BSS platforms, software delivery, testing management, defect lifecycle management, and project governance. This role requires close collaboration with business users, technical teams, vendors, and customers to ensure successful implementation and delivery of BSS solutions.
Key Responsibilities
- Manage end-to-end delivery of Telecom BSS projects, including planning, execution, monitoring, and delivery governance.
- Lead project activities covering:
- Requirement analysis
- System integration testing (SIT)
- User acceptance testing (UAT)
- Defect management
- Release readiness
- Production deployment
- Manage defect lifecycle activities including:
- Defect logging and tracking
- Severity classification
- Issue prioritisation
- Root Cause Analysis (RCA)
- Fix verification and closure
- Coordinate with cross-functional teams including:
- Development teams
- Testing teams
- Architecture teams
- DevOps teams
- Customer stakeholders
- Prepare project status reports, defect dashboards, risk updates, and management reporting.
- Support project governance meetings, stakeholder communication, and escalation management.
- Ensure project milestones, quality objectives, and delivery timelines are achieved.
- Drive continuous improvement in project processes, testing frameworks, and delivery practices.
Requirements
- Bachelor’s Degree in Information Technology, Computer Science, Engineering, or related field.
- Minimum 8 years of experience in telecommunications IT / BSS delivery / software implementation projects.
- Proven experience managing BSS platforms and telecom systems.
- Strong understanding of:
- BSS applications
- Mediation
- Online Charging System (OCS)
- Offline Charging
- Policy Control
- Subscriber Provisioning
- System Integration Testing (SIT)
- User Acceptance Testing (UAT)
- Experience managing software delivery, testing, and defect governance.
- Strong stakeholder management and communication skills.
- Experience working with regional/global teams is an advantage.
Preferred Skills
- Experience with:
- JIRA / ALM Octane
- Defect tracking tools
- Test management tools
- Agile / SAFe / Kanban methodologies
- Release management processes
- PMP / Agile / Scrum certification is an advantage.
- Mandarin-speaking candidates are preferred.
Pay: RM18,000.00 - RM20,000.00 per month
Application Question(s):
- What is your expected and current salary?
Experience:
- telecommunications BSS: 5 years (Required)
Language:
Work Location: In person