Classy Wheeler Hiring! Full Time Senior Network Support (Switch, Router, Firewall, VMware) in Hong Kong - Ricebowl

Company Description: A leading telecommunications service provider offering comprehensive fixed-line, broadband, mobile, and enterprise IT solution services.
Location: Lai Chi Kok
Nature: Renewable Contract (12 months contract)

• Perform network and server infrastructure deployment, installation, maintenance, troubleshooting, and ongoing support.
• Provide technical planning and support for Internet, Intranet, websites, user application systems, hardware, and system software.
• Deliver on-call support for production incidents and perform shift duties as required.
• Monitor network performance, diagnose system issues, and implement effective technical resolution strategies.
• Collaborate with cross-functional teams to ensure high availability and stability of enterprise infrastructure.

• Possess hands-on experience with switches, routers, Wi-Fi controllers, IPS/IDS, firewalls, load balancers, network monitoring, and troubleshooting.
• Demonstrate good knowledge of TCP/IP in LAN/WAN network environments, Microsoft Windows, Red Hat Linux, VMware, and SAN storage.
• Hold a minimum of 4 years of relevant working experience in network support and administration.
• Hold a degree in Information Technology or related disciplines, though non-degree holders with relevant experience will also be considered.
• Possess an excellent command of written English.
• Work 5 days per week, with flexibility for 7x24 on-call standby and non-office hours support as required.
• Candidates with less experience will be considered for junior positions.