- Raffles Quay Downtown Core Central Region (Singapore) Singapore
KOPITIAM Hiring! Full Time Outlet Executive | North - Central | 6 day work in Central Region (Singapore), Earn up to SGD 3,500 - Ricebowl
Outlet Executive | North - Central | 6 day work
KOPITIAM
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Job Description
Responsibilities
Reporting to the Outlet Manager, your responsibilities include but are not limited to:
Operations
Providing support to Outlet Manager in ensuring the operations team work according to company SOPs and operational workflows.
Supervise and provide guidance to licensees and cleaning contractors in achieving hygiene and housekeeping excellence according to NEA requirements.
Perform daily visual checks on surroundings for any irregularities, non-compliances, issues that need to be rectified/ resolved.
Actively perform checks on stalls to ensure there is no unauthorized increase of food prices within the outlet.
Conduct irregular float checks on stalls’ cash registers against readings from Point of Sales (POS).
Perform customer recovery pertaining to customers’/ public’s comments and feedback.
Perform daily headcount check on contract cleaners according to the contract agreements.
Provide administration support to Outlet Manager in reports writings.
Responsible for ensuring licensees’ daily sales received, are correct and being bank in.
Ensure cash handling procedures are compiled to at all times.
F&B (subject to coffeeshop outlets)
Direct and manage retail stalls according to company SOPs and regulatory requirements
Mentor and supervise service staff on food handling, service conduct, and compliance to standards
Required to prepare meals such as toast making and hot foods based on the company's SOPs
Preparation of hot and cold beverages from scratch and premix
Monitor sales and provide monthly sales reports with recommendations for business reviews with management
Handle cashiering duties, customers’ complaints and operational issues
Qualifications & Requirements
Preferably someone with Diploma in F&B, supply chain or related courses
Tech Savvy, hands-on with good problem-solving skills relating to food court operations and customer issues
Ability to foster positive working relationships
Working hours: 6 days per week, rotating shifts
Operations
Providing support to Outlet Manager in ensuring the operations team work according to company SOPs and operational workflows.
Supervise and provide guidance to licensees and cleaning contractors in achieving hygiene and housekeeping excellence according to NEA requirements.
Perform daily visual checks on surroundings for any irregularities, non-compliances, issues that need to be rectified/ resolved.
Actively perform checks on stalls to ensure there is no unauthorized increase of food prices within the outlet.
Conduct irregular float checks on stalls’ cash registers against readings from Point of Sales (POS).
Perform customer recovery pertaining to customers’/ public’s comments and feedback.
Perform daily headcount check on contract cleaners according to the contract agreements.
Provide administration support to Outlet Manager in reports writings.
Responsible for ensuring licensees’ daily sales received, are correct and being bank in.
Ensure cash handling procedures are compiled to at all times.
F&B (subject to coffeeshop outlets)
Direct and manage retail stalls according to company SOPs and regulatory requirements
Mentor and supervise service staff on food handling, service conduct, and compliance to standards
Required to prepare meals such as toast making and hot foods based on the company's SOPs
Preparation of hot and cold beverages from scratch and premix
Monitor sales and provide monthly sales reports with recommendations for business reviews with management
Handle cashiering duties, customers’ complaints and operational issues
Qualifications & Requirements
Preferably someone with Diploma in F&B, supply chain or related courses
Tech Savvy, hands-on with good problem-solving skills relating to food court operations and customer issues
Ability to foster positive working relationships
Working hours: 6 days per week, rotating shifts
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