Eden Catering Hiring! Full Time SUPERVISOR - UNIVERSITY MALAYA (KL) in Federal Territory, Earn up to MYR 3,000 - Ricebowl

Main Responsibility

Responsible for assisting the Operation Manager in managing the service operations of the outlet, including managing assigned sections and undertaking Manager-on-Duty responsibilities when required.

Key Responsibilities

Financial

• Assist in maintaining the operating equipment par stock.
• Minimise breakage and loss of operating equipment.
• Maintain all operating equipment and FF&E items and report any breakage or loss to the Assistant Restaurant Manager / Restaurant Manager.
• Ensure all charges on guest checks are accurately recorded according to established guidelines.

Marketing

• Promote and maintain good public relations with outlet clientele.
• Implement departmental sales plans and promotional activities.

Operational

• Assist in daily service briefings and establish and maintain standard checklists for floor operation.
• Check all tables prior to service to ensure they are properly set up.
• Maintain service stations with proper mise-en-place.
• Keep updated on daily specials and recommend them to guests.
• Maintain courteous and professional service standards at all times.
• Assist or replace waiters in carrying out their duties whenever required.
• Seek guest feedback and refer feedback or complaints to the Assistant Restaurant Manager / Restaurant Manager.
• Perform duties delegated by the Assistant Restaurant Manager / Restaurant Manager using the best available knowledge and skills.
• Implement operating standards in compliance with directions from the Restaurant Manager and work towards achieving quality objectives.
• Perform other related duties as assigned from time to time.

Requirements

• Minimum SPM with at least 5 years of working experience, OR Certificate/Diploma in Hotel & Catering, OR Professional Certificate in Food & Beverage Services Management or equivalent.
• Minimum 1–2 years of experience as a Captain or above, preferably in a supervisory role.
• Strong supervisory and communication skills.
• Good command of English and Bahasa Malaysia.
• Excellent customer service and interpersonal skills.
• Good leadership skills with the ability to motivate and guide a team.
• Familiarity with food handling, hygiene and quality control procedures.
• Experience in banquet operations will be an added advantage.
• Pleasant personality, well-groomed and customer-oriented.
• Willing to work shifts, weekends and public holidays where required.

Pay: RM2,800.00 - RM3,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person