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Virtusa Hiring! Full Time Business Analyst in - Ricebowl

Business Analyst

Virtusa

Full Time

Singapore

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Working Location

  • Singapore

Job Description

Responsibilities

Job Description

Key Responsibilities

Critical Systems Analysis

  • Analyze business requirements and system dependencies for critical systems
  • Support vendor management and service request coordination
  • Assist in audit preparations and compliance documentation
  • Monitor system performance and identify improvement opportunities
  • Support security remediation and compliance initiatives
  • Analyze AWS resource utilization and cost optimization

Standard Business Analysis

  • Gather, analyze, and document business requirements from stakeholders
  • Conduct gap analysis between current and future state processes
  • Create functional specifications, user stories, and acceptance criteria
  • Facilitate workshops, interviews, and requirements validation sessions
  • Develop process flows, use cases, and system documentation
  • Support system testing, user training, and change management
  • Perform data analysis and create business intelligence reports
  • Collaborate with technical teams on solution design and implementation

Required Skills & Experience

Technical & Domain:

  • 4+ years business analysis experience in government/public sector
  • Knowledge of Government IM8 policies and compliance requirements
  • Familiarity with AWS or GCC cloud environments
  • Experience in supporting internet-facing eServices operations
  • Experience with government digital transformation initiatives
  • Experience with authentication (e.g. Active Directory and Singpass/Corppass) gateway integration OpenID Connect (OIDC) and SOAP API
  • Experience with payment gateway integration solutions (e.g. integrate with banks for various payment methods such as GIRO, PayNow and respective reconciliation jobs)
  • Experience with Financial Institutes or payment gateways (e.g. DBS, Stripe)
  • Proficiency in CI/CD tools, such as GitLab Wiki, GitLab Dependency Scanning, Fortify on Demand etc.

Business Analysis

  • CBAP, CCBA, or equivalent business analysis certification preferred
  • Experience with process modelling and workflow documentation
  • Strong data analysis skills with Excel, SQL, or BI tools
  • Knowledge of system integration and API concepts

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