Ardent Resources Hiring! Full Time Sales - Office Administrator in Southeast (Singapore), Earn up to SGD 2,800 - Ricebowl

Job Summary

The Sales and Office Administrator provides administrative support to the sales team and manages the company’s daily office administration. The role involves preparing quotations, processing orders, coordinating deliveries, maintaining business records and ensuring smooth office operations.

Responsibilities

Prepare accurate quotations, sales orders, purchase orders, delivery orders, and invoices to support sales processes

Process customer orders promptly and monitor their progress to ensure timely fulfillment

Coordinate communications with customers, suppliers, and delivery providers to facilitate smooth transactions

Respond promptly and professionally to customer enquiries to maintain high service standards

Follow up on quotations, order confirmations, deliveries, and outstanding payments to ensure completion

Maintain and update customer, product, pricing, and sales records to ensure data accuracy

Monitor stock availability and report shortages or delivery delays to relevant teams

Prepare periodic sales reports and order summaries to inform management decisions

Handle customer feedback and coordinate resolution of order or delivery issues to enhance satisfaction

Manage incoming calls, emails, correspondence, and general office enquiries efficiently

Maintain organized electronic and physical filing systems for easy retrieval of documents

Order and manage office supplies to ensure availability and cost control

Coordinate office maintenance, equipment servicing, and service provider schedules to maintain facilities

Maintain employee leave, attendance, and administrative records accurately

Assist with meeting arrangements, appointments, and company events to support smooth operations

Support basic HR and payroll administration tasks as needed to assist the HR function

Process supplier invoices, expense claims, and other administrative documents accurately

Maintain licences, subscriptions, contracts, and renewal records to ensure compliance

Provide general administrative support to management and other departments as required

Perform other duties assigned by management to support business needs

Preferred competencies and qualifications

Minimum Higher Nitec in Business Administration, Sales and Marketing, Office Administration, or related discipline

At least one year of relevant sales or office administration experience preferred

Proficient in Microsoft Word, Excel, and other office applications

Experience using accounting, ERP, or CRM systems is an advantage

Good written and verbal communication skills to interact effectively with stakeholders

Organised and detail-oriented to manage multiple responsibilities efficiently

Able to work independently and collaboratively within a team

Comfortable communicating with customers, suppliers, and service providers

Fresh graduates with a Higher Nitec qualification are welcome to apply