You Group HK Hiring! Full Time CRM Executive in Kwai Tsing District, Hong Kong, Earn up to HKD 25,000 - Ricebowl

Key Responsibilities:

• CRM System Maintenance & Process Optimization:

Manage and maintain daily CRM system operations (e.g., Salesforce or similar tools) to ensure data accuracy and real-time database updates.

Continuously review and optimize operational workflows to improve team efficiency and data accuracy.

Ensure seamless routine functionality across operational tools, including Omnichat and SurveyMonkey.

• MGM Verification & Data Audit:

Perform systematic verification and cross-checking of "Member-Get-Member" (MGM) records to ensure authenticity, prevent abuse, and uphold data integrity.

Audit daily membership transactions and resolve routine account/loyalty anomalies.

• CRM Content & Visual Execution (Canva Required):

Design and execute monthly CRM promotional materials, electronic posters, e-banners, and member communications using Canva.

Draft simple and clear routine marketing notices, promotional messages, and push notifications.

• Reporting & Operational Support:

Generate routine monthly reports, data tracking, and performance insights for management review.

Provide stable administrative support for all loyalty-related operations.

Requirements:

• Education & Experience:

Diploma, Associate Degree, or Bachelor's Degree in Business, Marketing, Information Systems, or related disciplines.

At least 1-2 years of solid experience in CRM operations, loyalty program maintenance, or marketing administration.

Familiarity with HKB2B systems(Beauty) or relevant beauty industry knowledge is a strong advantage.

• Technical & Software Skills (Essential):

Hands-on experience operating and maintaining CRM platforms (e.g., Salesforce or similar backend systems).

Proficiency in Canva is MUST for designing monthly promotional posters and marketing collaterals.

Proficient in MS Excel (Data filtering, VLOOKUP, and basic report formatting).

• Work Style & Personality:

Stable, highly structured, and patient; comfortable with routine system maintenance, detailed data auditing, and hands-on design work.

Strong process-oriented mindset with keen attention to data accuracy and detail.

Reliable, responsible, and prefers working within clear, established operational frameworks.

Interested parties, please click "Apply Now" to submit your resume (including current and expected salary, availability).

Personal data collected will be used for recruitment purpose only.

工作類型: 全職

薪酬： $17,000.00至$25,000.00（每月）

福利：

• 在職專業培訓
• 員工購物優惠
• 晉升機會
• 產假
• 醫療保險

Work Location: 親身到場