Amari SPICE Penang Hiring! Full Time Human Resources Director (Local Hire) in Pulau Pinang - Ricebowl

The ideal candidate is responsible for leading and managing the full spectrum of Human Resources and Learning & Development functions, including HR policies, talent management, compensation and benefits, employee and labour relations, while ensuring the effective implementation of corporate policies and achievement of organisational ************* act as an employee champion and a leader of change. You will plan, develop, organize, implement, direct and evaluate the organization's human resource function and performance.

Responsibilities

Human Resources Leadership

• Lead and oversee the full spectrum of Human Resources and Learning & Development functions in alignment with the Hotel’s business objectives and corporate HR direction.
• Implement and ensure compliance with corporate HR policies, systems, procedures, rules and regulations across all departments.
• Review and recommend improvements to HR policies, procedures and the Team Member Handbook in consultation with the General Manager and Corporate HR.
• Provide professional HR advice and guidance to the General Manager and Department Heads on people-related matters.

Organisation & Manpower Planning

• Review and validate the Hotel’s organisational structure, manpower requirements and job specifications to support operational and business needs.
• Develop and monitor manpower plans, succession plans and workforce strategies in line with the Hotel’s business objectives and budget.

Talent Acquisition & Employment

• Lead and oversee recruitment, selection, hiring, placement, onboarding and orientation activities.
• Ensure recruitment practices meet the Hotel’s required standards, job specifications and manpower requirements.
• Monitor recruitment effectiveness and provide recommendations to address manpower gaps, talent availability and market challenges.
• Ensure appropriate pre-employment screening and reference checks are conducted.

Compensation & Benefits

• Oversee wage and salary administration, including market benchmarking and salary surveys.
• Work closely with the General Manager and Corporate Compensation & Benefits to develop and implement competitive and sustainable compensation structures.
• Monitor payroll and manpower costs against approved budgets and recommend appropriate actions.
• Support the implementation and administration of performance appraisal, incentive, bonus and recognition programmes.

Team Member Relations & Engagement

• Develop and implement annual Team Member engagement, welfare and relations programmes to strengthen communication, morale, retention and organisational commitment.
• Promote a positive, inclusive and supportive workplace culture through effective engagement initiatives and communication channels.
• Provide guidance to management on Team Member relations matters and facilitate effective resolution of workplace concerns.

Industrial & Employee Relations

• Ensure the Hotel’s employment practices comply with applicable labour and employment legislation, regulations and corporate requirements.
• Keep management informed of developments and trends in labour and industrial relations.
• Advise management and Department Heads on the interpretation and implementation of employment legislation, policies and regulations.
• Manage and provide professional guidance on disciplinary, grievance and industrial relations matters in accordance with due process.

Team Member Benefits & Welfare

• Oversee the administration of statutory and Hotel-provided benefits, welfare programmes and Team Member services.
• Review benefits and welfare practices against industry standards and recommend improvements based on organisational and Team Member needs.
• Ensure accurate and timely submission of data and reports supporting corporate appraisal, bonus and benefits programmes.

Learning & Development

• Lead the implementation of corporate and Hotel learning and development strategies and programmes.
• Ensure effective training needs analysis and development planning across all departments.
• Strengthen the Hotel’s internal training capability, including the development and certification of departmental trainers.
• Coordinate with Department Heads on on-the-job training, leadership development, talent development and succession planning.
• Monitor the effectiveness and impact of learning and development initiatives.

Performance & Talent Management

• Drive the implementation of performance management and talent development initiatives across the Hotel.
• Identify high-potential Team Members and support career development, succession planning and internal mobility.
• Provide guidance to managers on performance improvement and effective people management practices.

HR Records, Governance & Confidentiality

• Ensure the integrity, accuracy and confidentiality of Team Member records and HR documentation.
• Oversee proper maintenance, control and security of personnel files and confidential HR information.
• Ensure HR processes and documentation are properly maintained and readily available for audit and management review.

HR Planning, Reporting & Budget

• Prepare the annual HR business plan, objectives, programme calendar and departmental budget.
• Monitor HR expenditure and ensure activities are delivered within the approved budget.
• Provide regular HR reports, dashboards, workforce analytics and management updates to the General Manager and Corporate HR.
• Analyse HR trends and data to support informed business and people decisions.

Other Responsibilities

• Lead and develop the Human Resources Team, ensuring clear objectives, accountability, teamwork and professional standards.
• Provide HR leadership and support to all departments in achieving business and people objectives.
• Perform any other duties and responsibilities as assigned by the General Manager, consistent with the scope of the position and Company policies.

Qualifications

• Bachelor’s Degree or professional qualification in Human Resources, Business Administration, Hospitality Management, Industrial Relations or a related discipline.
• Minimum 10 years of progressive HR experience, preferably in hospitality, with at least 10 years in a senior HR leadership role.
• Strong knowledge of Malaysian employment legislation, industrial relations, employee relations, compensation and benefits, talent management and learning & development.
• Proven experience managing the full spectrum of HR functions within a sizeable and diverse organisation.
• Strong leadership, people management, communication and stakeholder management skills, with the ability to effectively partner with the General Manager, Department Heads, Corporate HR and business stakeholders.