CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Hiring! Full Time Patient Service Associate in Southeast (Singapore), Earn up to SGD 3,000 - Ricebowl

Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logistical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed.

Duties and Responsibilities

• To perform reception duties including answering telephone inquiries from patients and other, screen calls to determine nature and urgency of inquiry.
• Scheduling of appointments for therapy sessions.
• Registration of patients, obtaining relevant medical histories, entering, and updating of patients databases including obtaining insurance approvals as appropriate.
• Communicate information of therapy schedule to therapists.
• To ensure accuracy of all data entries into the clinic management system.
• Process billing transactions and closure of daily settlement.
• Preparation and submission of insurance claims.
• Manage and maintain inventories of supplies, as required to support day-to-day centre operations.
• Maintenance of the physical facility of the clinic.
• Ad-hoc administrative duties as assigned by the management from time to time.

Our vision at CARe is to be Comprehensive, Advanced, Responsive, and Excellent in providing rehabilitation and support. We strive to offer rehabilitation services that address the physical, emotional, and cognitive needs of our patients. By staying at the forefront of advancements in rehabilitation techniques and technology, we ensure that our interventions are effective and evidence based. We ensure all our Physiotherapists and Occupational Therapists are registered with the Allied Health Professional Council (AHPC) in Singapore to provide the most responsive individualized needs of our patients, and adapting our approaches to their progress and goals. Through commitment to excellence in every aspect of our practice, we aim to empower individuals to achieve optimal outcome and improve their quality of life.