Devloit Hiring! Full Time Customer Service Korean in Selangor, Earn up to MYR 9,500 - Ricebowl

Your Key Responsibilities are:

• Respond to customer inquiries via phone, email, and chat in Japanese and English.
• Assist customers with hotel reservations, itinerary changes, and travel-related concerns.
• Provide accurate information on hotel policies, rates, and promotions.
• Resolve customer issues promptly and professionally, escalating complex cases when necessary.
• Maintain detailed and accurate records of customer interactions in the system.
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing

opportunity to build rapport with the customer

Pay: RM9,500.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Free parking
• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Ability to commute/relocate:

• Cyberjaya: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• goo to go with rotational shift?Y/N
• ASAP Joiner? Y/N

Education:

• Bachelor's (Required)

Language:

• Korean (Required)

Location:

• Cyberjaya (Preferred)

Work Location: In person