- Jalan Kiara Batu WP Kuala Lumpur Malaysia 50480

Working Location
Job Description
Requirements
Able to speak in English
Fresh graduate are welcome to apply
Good communication skills & customer service
Friendly demeanor
Able to multitask
Tech-friendly, able to use iPad & phone
Able to work on weekends & Public Holiday
Advantage for those can speak in Mandarin
Responsibilities
Greet and welcome customers with a warm and friendly demeanor, ensuring a positive first impression of Jaslyn Cakes.
Provide excellent customer service by taking orders accurately, answering questions about menu items, and offering recommendations based on customer preferences.
Prepare and serve beverages, including coffee, tea, and fresh juices, according to Jaslyn Cakes' standards and recipes.
Handle food preparation tasks, such as slicing cakes, assembling pastries, and ensuring proper presentation of all menu items.
Maintain cleanliness and hygiene standards in the service area, including wiping tables, sweeping floors, and sanitizing equipment.
Process customer payments accurately using the point-of-sale (POS) system and handle cash transactions with integrity.
Collaborate effectively with kitchen staff and other service crew members to ensure smooth and efficient service operations.
Manage customer complaints and resolve issues promptly and professionally, escalating complex problems to the supervisor when necessary.
Adhere to all food safety and hygiene regulations to maintain a safe and healthy environment for customers and staff.
Assist with opening and closing duties, including setting up the service area, restocking supplies, and ensuring proper storage of food items.
Benefits
Important Information
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