- Persiaran Puncak Alam 6 Puncak Alam Selangor Malaysia 42300
Working Location
Job Description
Requirements
Requirements
Minimum Diploma in Business Administration, Sales & Marketing, or related field.
Min 2 years of relevant experience in Sales Admin, Inddor Sales, Sales Coordinator, Sales Support or similar position is preferred.
Experience in electrical, lighting, engineering, construction or trading industry will be an advantage.
Proficient in Microsoft Office, particularly Excel, Word, PowerpointandSQL
Good communication skills in English , Bahasa MalaysiaandMandarin
Strong attention to detail with good numerical and documentation skills.
Good follow-up, coordination and time-management skills.
Able to handle quotations, customer enquiries, supplier follow-ups, sales orders and delivery documentation.
Responsible, organized, proactive and willing to learn.
Able to work independently and coordinate effectively with customers, suppliers and internal departments.
Able to work in team
Responsibilities
1. Customer Enquiries & Sales Follow-Up
Handle customer enquiries via email, telephone, WhatsApp and other communication channels.
Follow up with customers on quotations, pricing, product availability and order confirmation.
Identify potential sales opportunities and follow up on repeat orders.
2. Quotation Preparation & Sales Conversion
Prepare and submit quotations based on customer requirements and approved pricing.
Liaise with suppliers to obtain product prices, availability and delivery lead times.
3. Product Information & Customer Support
Provide customers with product catalogues, datasheets, specifications and other relevant information.
Coordinate with Technical Sales Engineers when technical clarification or product recommendations are required.
Assist customers with product alternatives based on availability, specifications and budget.
Communicate product lead times, warranty terms and delivery arrangements accurately.
4. Sales Order & Delivery Coordination
Process customer purchase orders and coordinate order fulfilment.
Assist with after-sales enquiries and coordinate warranty claims or product replacement requests.
5. Customer & Sales Record Management
Record customer feedback, quotation outcomes and follow-up activities.
Prepare regular sales activity reports, including quotations submitted, orders secured and pending opportunities.
6. Sales Target & Business Development Support
Contact existing customers to generate repeat business and identify additional product requirements.
Follow up on potential customers and incoming sales enquiries.
Benefits
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