- Hong Kong Island Hong Kong Hong Kong
Macdonald & Company Hiring! Full Time Operation Manager - Coliving -Serviced Apartments in Hong Kong - Ricebowl
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Job Description
Responsibilities
Key Responsibilities
- Lead pre‑opening activities, including SOP development, operational workflows, team hiring, and training
- Coordinate with project, leasing, and marketing teams to ensure on‑time and effective property launch
- Oversee daily operations covering front‑office, housekeeping, maintenance, and community management
- Ensure delivery of service excellence and handle resident feedback and issue resolution
- Monitor operational performance, cost control, and vendor management
- Prepare operation reports and work with internal stakeholders to optimise efficiency and resident experience
- Support implementation of community activities and engagement initiatives
- 6+ years’ experience in co‑living, serviced apartments, hospitality, or residential operations
- Proven experience in pre‑opening / new project launch is essential
- Strong leadership, stakeholder coordination, and problem‑solving skills
- Hands‑on, organised, and customer‑focused mindset
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