About
the job
•
You understand how to use the different IKEA
sales and communication channels and know-how for the different customers you
meet;
•
You continuously keep yourself updated on the
home furnishing products and in-store services and promotions to help customers
make informed choices.
•
Approach and listen to the customers at all
time; in order to provide in-depth product knowledge.
•
Ensuring high level of customers’ satisfaction
by assessing customers’ needs, providing information and assistance when
required.
•
You ensure the respective home furnishing
business area are clean, tidy, items are on displayed, priced and fully stocked
to provide an easy shopping experience for the customers.
•
Actively steering top selling and prioritized
products to maximize sales.
•
Act and response quickly on commercial
opportunities; changing availability of products (overstock and out of stock)
and customer feedback.
•
You tidy up the store to ensure all loose hand
articles are collected and returned to the respective home furnishing business.
Your
profile
•
Strong understanding of what excellent customer
service looks like and good problems solving skills.
•
Ability to handle customer enquiries.
• Able to perform manual tasks and/or must be able to stand for long hours
•
You are able to commit 3mths & working on shift
work, weekends and public holidays
•
You are able to commit at least 3-5days
/ week.
•
Good Sales experience and able to actively sell
through understanding of customer’s needs.
•
Students or housewives are welcome.
•
Training is provided