Position: Retail Sales
Contract: 12 months (extendable based on performance)
Responsibilities:
- Deliver excellent customer service and create a positive customer experience.
- Recommend and sell retail telco products, services, devices, and plans.
- Achieve sales and service KPIs through upselling and cross-selling.
- Handle customer enquiries and resolve issues professionally.
- Support daily store operations, inventory management, and SOP compliance.
Requirements:
- Degree or Diploma in any field
- Fresh graduates are encouraged to apply
- Good command of English and Bahasa Malaysia (Mandarin is an added advantage).
- Strong communication, customer service, and problem-solving skills.
- Computer literate (MS Office) with basic typing skills.
- Able to work independently and in a fast-paced team environment.
- Willing to work on rotational shifts, weekends, and public holidays.
- Able to stand for extended periods during working hours.
- Presentable, professional, and customer-oriented.
Job Types: Full-time, Contract
Pay: RM1,800.00 - RM2,600.00 per month
Benefits:
Application Question(s):
- Are you fine working on weekend and public holidays?
Experience:
- Retail sales: 1 year (Preferred)
Language:
Work Location: In person