- Gombak, Selangor, Malaysia Gombak Selangor Malaysia 68100
Working Location
Job Description
Requirements
Provide friendly and efficient customer service at the cashier counter, handling transactions accurately and processing payments via cash, credit card, and other methods.
Assist with food preparation and baking tasks as needed, following recipes and maintaining high standards of quality and presentation for all baked goods and food items.
Maintain a clean and organized work environment, including the baking area, customer service counter, and overall store premises, adhering to food safety and hygiene regulations.
Manage inventory levels for baking ingredients, supplies, and finished products, assisting with stock counts, receiving deliveries, and reporting any discrepancies or low stock levels.
Operate and maintain baking equipment, ensuring proper functioning and cleanliness, and report any maintenance issues promptly.
Handle customer inquiries, feedback, and complaints professionally and courteously, escalating issues to management when necessary.
Support the team in achieving sales targets and maintaining operational efficiency, demonstrating a willingness to learn and adapt to new tasks and responsibilities.
Ensure compliance with all company policies and procedures, including opening and closing procedures, cash handling protocols, and customer service standards.
Possess a Secondary School Certificate (SPM) or equivalent qualification.
Ability to communicate effectively in both English and Bahasa Malaysia.
Responsibilities
Prepare and bake a variety of breads, according to established recipes and quality standards.
Operate the cash register, process customer transactions accurately, and handle cash, credit card, and other payment methods with integrity.
Provide excellent customer service by greeting customers warmly, answering inquiries about products, and assisting with selections.
Maintain a clean and organized work environment, including the baking area, display cases, and front counter, adhering to food safety and hygiene regulations.
Assist with inventory management by monitoring stock levels of ingredients and finished products, reporting low stock, and participating in stock counts.
Perform food preparation tasks as needed, such as measuring ingredients, mixing dough, and decorating finished products.
Supervise junior staff members, providing guidance, training, and support to ensure efficient operations and high-quality output.
Ensure compliance with all company policies and procedures, including opening and closing duties, cash handling protocols, and customer service standards.
Benefits
TAMAN MELATI
1.1 km
GOMBAK
2.0 km
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