Golden Screen Cinemas Hiring! Part Time Part-Time Service Crew in WP Kuala Lumpur, Earn up to MYR 2,000 + overtime - Ricebowl

Provide exceptional customer service to all patrons of the Aurum Theatre, ensuring a positive and memorable movie-going experience.

Handle food and beverage orders accurately and efficiently, including preparation, assembly, and presentation of items according to GSC standards.

Operate Point of Sale (POS) systems for order taking and payment processing, including cash handling and credit card transactions with a high degree of accuracy.

Maintain cleanliness and organization of service areas, including counters, dining spaces, and preparation stations, adhering to health and safety regulations.

Collaborate effectively with team members to manage workflow, support colleagues during peak hours, and ensure smooth overall operations.

Communicate clearly and professionally with customers and team members, addressing inquiries, resolving issues, and providing information about menu items and promotions.

Demonstrate strong problem-solving skills to address customer concerns or operational challenges promptly and effectively.

Manage time efficiently to complete tasks within designated timeframes, ensuring timely service for movie showtimes.

Adhere to all company policies and procedures, including those related to food safety, customer service, and operational standards.

Willingness to work flexible hours, including evenings, weekends, and public holidays, as required by the demands of a cinema environment.

Greet customers warmly and assist them in selecting menu items, providing detailed information about food and beverage offerings, including ingredients and potential allergens.

Accurately take customer orders using the Point of Sale (POS) system, ensuring all details are captured correctly to minimize errors.

Prepare and serve a variety of food and beverage items according to established recipes and quality standards, maintaining a high level of presentation.

Handle cash and credit card transactions efficiently and accurately, providing correct change and receipts to customers.

Maintain cleanliness and organization of the service counter, dining areas, and food preparation stations, adhering to strict hygiene and sanitation protocols.

Collaborate effectively with team members to ensure smooth operations, timely order fulfillment, and a positive customer experience.

Address customer inquiries and concerns promptly and professionally, employing problem-solving skills to resolve issues and ensure customer satisfaction.

Restock inventory, including food supplies, beverages, and service materials, to ensure availability and prevent stockouts.

Adhere to all company policies and procedures, including those related to food safety, customer service, and operational efficiency.