jobs in Stylevana

Stylevana Hiring! Part Time Part-time eCommerce Customer Service Officer (Operations) in Hong Kong - Ricebowl

Part-time eCommerce Customer Service Officer (Operations)

Stylevana

Hong Kong

Share
Save

Working Location

  • Hong Kong Hong Kong

Job Description

Responsibilities

Whatever you're looking for, we've got it.

STYLEVANA is a one stop online shop to purchase the trendiest Asian fashion and beauty products.

At STYLEVANA we are fashion and beauty enthusiasts. We are dedicated in discovering and sourcing Asian fashion and beauty products and brands every season. With our experience in eCommerce business development since 2009, we aim to bring customers a wide range and affordable selection in both fashion and beauty, as well as sharing the latest tips and secrets in beauty and styling.

STYLEVANA will be your Asian beauty destination across the world!

We Empower You to Lead

At STYLEVANA, we will equip you with the tools and support to advance the future of online shopping for beauty and fashion. We are a team of result-driven, eager executors that have the desire to build something greater. Our core values are – Passion, Teamwork, Initiative and Courage, all which drives our strategy and decisions. With our fast-paced growth, we have opportunities for all passionate individuals that look to be a key player in our journey.

More details : *************

Join us & Be eCommerce Innovators

Are you looking to be part of revolutionizing online shopping behaviour and experience? We are a well-esteemed eCommerce company that operates multiple eCommerce websites internationally. We are now looking for potential talent to help us expand our new beauty business worldwide and to build brand awareness and sales revenue.

Key Job Responsibilities:
Provide excellent eCommerce customer services to customers by different channels such as email and instant messaging

Manage the order processing cycle with different departments

Assist customers in the online shopping journey

Assist customers to resolve any post-sales issues

Support the team to achieve the targets (e.g. first response rate)

Assist in ad-hoc duties as assigned by supervisor and management

Desired Skills and Experience:
Excellent customer services experience using email and instant messaging

Proficient in written and verbal English is a must.

Strong attention to details and customer service-oriented attitude

Able to work independently and multitask

Intermediate level with Google Docs, Google Sheets, Microsoft Word and Excel

Right to work in Hong Kong

Willing to work a minimum of 16 hours per week (Monday to Friday)

Immediately available is preferred

We offered a fun and friendly team environment. Our standard working hour is five (5) days with flexible working hour. The right candidates or interested parties should send full resume with available date, present and expected salary to our email or clicking “Apply Now” for an interview.

All personal data collected will be used for recruitment purpose only.

Part-time

Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Learn More