NoJa Fine Trade Ltd. Hiring! Part Time Part-Time Customer Service Associate in Tsuen Wan District, Hong Kong - Ricebowl

About the role

We’re looking for a friendly and helpful Customer Service Associate to support customers in both the Hong Kong and Singapore markets. This office-based role involves answering enquiries, providing product and service information, and helping resolve customer concerns. Training will be provided on the job.

Responsibilities

• Respond to customer enquiries by phone, email, and chat.
• Provide accurate information about products and services.
• Handle customer complaints and work towards effective resolutions.
• Keep clear records of customer interactions and follow-ups.
• Work with the team to improve customer experience across both markets.

Requirements

• Strong communication skills in Cantonese and English.
• Previous customer service experience is preferred.
• Good problem-solving skills and the ability to work independently.
• Friendly, patient, and reliable, with a customer-focused attitude.

Benefits

• On-the-job training is provided.
• Employee Discount

Location: Tsuen Wan, Hong Kong
Employment type: Part-time, office-based
Pay: HK$60–HK$70 per hour
Working hours: Weekends, 9:00 a.m.–6:00 p.m.

Pay: $60.00 - $70.00 per hour

Expected hours: 18.0 per week

Benefits:

• Employee discount

Work Location: In person