Hao Xiang Chi Seafood Restaurant Group Hiring! Full Time General Manager (Food & Beverage) in Selangor, Earn up to MYR 18,000 - Ricebowl

• Diploma/Degree in Hospitality, Event Management, Business Management, or related field preferred.

• Minimum 5 years of relevant working experience in operations management, sales management, hospitality, event venues, or a similar industry.

• Strong sales, negotiation, communication, and interpersonal skills.

• Good leadership and event coordination skills.

• Able to manage customers and staff independently.

• Target-oriented and able to work under pressure.

• Willing to work evenings, weekends, public holidays, and extended hours according to event schedules.

• Must be proficient in Mandarin and English to communicate effectively with management, business partners, contractors, and internal teams.

• Working Hour: 10.30am-2.30pm, 5.30pm-10.30pm

• Only Malaysian citizens are eligible to apply

1. Sales Strategy & Business Development

• Oversee and monitor overall sales performance across all event venues.

• Develop sales strategies, business plans, and action plans to achieve company revenue targets.

• Set sales objectives, monitor KPIs, analyse sales performance, and implement corrective actions where necessary.

• Lead, guide, and motivate the sales team to improve productivity and achieve sales targets.

• Identify new business opportunities, develop corporate partnerships, and expand the customer base.

• Prepare regular sales reports, forecasts, and performance updates for management.

2. Event Venue & Operations Management

• Oversee the daily operations of all event halls and venues, ensuring smooth and efficient operations.

• Coordinate with sales, event planning, banquet, kitchen, service, and other operational teams to ensure successful event execution.

• Establish and monitor operational procedures, service standards, and performance KPIs.

• Resolve operational issues and customer complaints promptly and professionally.

• Monitor operational costs, manpower planning, resource allocation, and overall efficiency.

• Oversee company projects, including construction, renovation, upgrading works, and other ad-hoc assignments as required by management.

• Conduct regular site visits and operational reviews to ensure service quality and compliance with company standards.

3. Leadership & Management

• Coordinate and align sales and operations teams to achieve overall business objectives.

• Establish clear responsibilities, performance targets, and accountability across relevant teams.

• Analyse business performance and recommend improvements to increase revenue and operational efficiency.

• Report directly to senior management and carry out other duties as assigned.

• KWSP + Socso
• Medical claim
• Annual Bonus
• Annual leaves
• Annual Leave
• EPF
• EIS
• SOCSO